Breathing new life into timehonoured tradition

Designer: Alnico Consulting Pte Ltd

Client: Chien Chi Tow

Category: Experience Design

Project country: Singapore

Project website: https://chienchitow.com

With evolving times and customer needs, Chien Chi Tow has transformed itself into a modernised customer-centric Traditional Chinese Medicine provider. With an omnichannel customer experience, updated service manuals, and automation of repetitive tasks to improve efficiency amongst other transformations, new life has been breathed into this time-honoured tradition.

Breathing new life into timehonoured traditionBreathing new life into timehonoured traditionBreathing new life into timehonoured traditionBreathing new life into timehonoured traditionBreathing new life into timehonoured tradition